Wolseley Media Print and Online Advertising Terms & Conditions
These terms apply to all advertising provided to any person (a ‘Customer’) by Wolseley Media ABN 84 128 805 970 or any of its subsidiaries (all of which are referred to as ‘Wolseley Media’).
1. Publication of Advertising
1.1. Subject to these Terms, Wolseley Media will use its reasonable endeavours to publish advertising submitted by Customers (‘Advertising’) in the format submitted by the Customer and in accordance with the placement instructions of the Customer. ‘Advertising’ includes images submitted for publication.
1.2. Customer grants Wolseley Media a worldwide, royalty-free, nonexclusive, irrevocable licence to publish, and to sub-licence the publication of, the Advertising in any form and in any medium. Customer warrants that it has the right and authority to grant Wolseley Media the licence referred to in this clause 1.2
2. Right to Refuse Advertising
2.1. Neither these Terms nor any written or verbal quotation by Wolseley Media represent an offer to publish Advertising. A binding contract in relation to a request for Advertising will only be formed between Wolseley Media and a Customer when Wolseley Media accepts the Advertising in writing.
2.2. Even if a contract has been formed in accordance with the above clause, Wolseley Media reserves the right to refuse or withdraw from publication any Advertising at any time without giving reasons (even if the Advertising has previously been published by Wolseley Media).
3. Right to Vary Format and Placement
3.1. Wolseley Media reserves the right;
(a) to vary the placement of Advertising within a particular print title or Internet site; and
(b) to change the format of Advertising.
3.2. Wolseley Media will endeavour to notify the Customer of any such changes. However, except in accordance with clause 12, Wolseley Media will not be liable for any costs, expenses, losses or damages suffered or incurred by a Customer arising from Wolseley Media’s failure to publish Advertising in accordance with a Customer’s request.
3.3. If Wolseley Media changes the production environment, Wolseley Media reserves the right to shrink or enlarge the size of the print Advertising by up to 10% or modify the online Advertising without notifying the Customer and without change to the rates for that Advertising.
3.4. Wolseley Media will publish print Advertising under the classification heading that it determines is most appropriate. Print Advertising headings are for the convenience of readers and are determined at the discretion of Wolseley Media.
4. Submission of Advertising
4.1. Customer warrants to Wolseley Media that the Advertising and the publication by Wolseley Media of the Advertising does not breach or infringe:
(a) the Trade Practices Act (Commonwealth), Fair Trading Acts (State) or equivalent legislation;
(b) any copyright, trade mark, obligation of confidentiality or other personal or proprietary right;
(c) any law of defamation, obscenity or contempt of any court, tribunal or royal commission;
(d) State or Commonwealth anti-discrimination legislation;
(e) the Privacy Act (Commonwealth);
(f) the financial services provisions of the Corporations Act; or
(g) any law or applicable code (including any common law, statute, delegated legislation, rule or ordinance of the Commonwealth, or any State or Territory).
4.2. Customer warrants that in respect of Advertising that contains the name or photographic or pictorial representation of any living person and/or any copy by which any living person can be identified, the Customer has obtained the authority of that person to make use of his/her name or representation or the copy.
4.3. Customer must not submit Advertising for publication that contains contact details for the Customer unless those contact details include the full name and street address of the Customer. Post office box and email addresses alone are insufficient.
4.4. If a Customer submits Advertising that looks, in Wolseley Media’s opinion, like editorial material, Wolseley Media may publish the Advertising under the heading ‘Advertising’ and with a border distinguishing it from editorial.
4.5. Wolseley Media will endeavour to take reasonable care of Advertising material in its custody and control, but will not be responsible for any loss or damage to Advertising material (even if caused by Wolseley Media’s negligence).
4.6. All Advertising material submitted by the Customer must comply with Wolseley Media’ specifications which are available at www.wolseleymedia.com.au. Wolseley Media may reject the Advertising material if it is not submitted in accordance with such specifications.
4.7. Print Advertising material must be submitted prior to the “Advertising Material Deadline” for the publication. Deadline information is found at www.wolseleymedia.com.au or upon request.
4.8. Wolseley Media reserves the right to charge the Customer for print Advertising if creative materials are not submitted in accordance with clause 4.7.
4.9. For online banner and display Advertising, the customer must submit creative materials to Wolseley Media at 3 working days (5 working days for non-gif material) before the scheduled publication date.
4.10. Wolseley Media reserves the right to charge the Customer for online Advertising if creative materials are not submitted in accordance with clause 4.9.
5. Advertising Publishing & Performance
5.1. Wolseley Media will measure online display and banner Advertising (including impressions delivered and clicks achieved) through its own ad-serving systems. Results from Customer or third party ad-servers will not be accepted for the purposes of Wolseley Media’ billing and assessment of Advertising
5.2. Subject to clause 12, Wolseley Media is not liable for any loss,damages or liabilities arising from a failure of the internet or any telecommunications structure.
5.3. Customer acknowledges that Wolseley Media may at its discretion include additional features or inclusions such as third party advertisements within online classified Advertising.
6. Errors
6.1. The Customer must promptly
(a) check proofs of Advertising, if these are provided to the Customer by Wolseley Media and
(b) notify Wolseley Media of any errors in the proofs or any published Advertising.
6.2. Wolseley Media does not accept responsibility for any errors in Advertising placed over the telephone.
6.3. Wolseley Media does not accept responsibility for any errors in Advertising material received from third parties.
6.4. If a Customer wishes to make a claim on Wolseley Media for credit, re-publication or any other remedy in respect of Advertising, the Customer must send the claim in writing to Wolseley Media no later than 7 days after the date of the tax invoice.
6.5. Wolseley Media will only investigate complaints during normal office hours (9am to 5pm, Monday to Friday excluding public holidays).
7. Advertising Rates and GST
7.1. The Customer must pay for Advertising with the rates in Wolseley Media’ Ratecard, unless otherwise agreed, at the casual or basic rate.. Ratecard rates
(a) may be varied at any time by Wolseley Media without notice.
(b) are exclusive of taxes, duties or GST (‘Taxes’) unless the Ratecard specifies that GST or other Taxes are included.
7.2. Unless otherwise agreed at the time we accept your material, accredited advertising agencies that are approved by us will receive a standard 10% agency discount off the Rate Card prices. No discount will be given in respect of material that is for the direct benefit of the agency.
7.3. All amounts shown on our Ratecards are in Australian Dollars unless specified otherwise.
8. Cancellations
8.1. If you wish to stop publication of Advertising or if you request work we are doing for you to stop after you have instructed us to proceed with the work, you must request our consent in writing and
(a) for print Advertising, the customer must cancel Advertising in writing prior to “Booking Deadline” date. Covers cannot be cancelled, and
(b) for online Advertising, the Customer must cancel online Advertising in writing at least 30 days before the publication date
8.2. If we do consent you must pay us:
(a) in our absolute discretion, a cancellation fee of up to 100% of the Advertising booking or of the work being done.
9. Credit
9.1. Wolseley Media may grant, deny or withdraw credit to a Customer at any time in its discretion.
9.2. The Customer must ensure that its Customer account number is available only to those of its employees authorised to use it. The Customer acknowledges that it will be liable for all Advertising requested with the quotation of the Customer’s account number.
9.3. For the purpose of obtaining or providing a credit check/reference, you authorise us to make enquiries and to use, exchange and disclose to any credit provider or credit reporting agency, any or all information we know or obtain concerning your credit worthiness.
10. Payment
10.1. All amounts shown on our tax invoices are in Australian Dollars unless specified otherwise.
10.2. The customer must pay in Australian Dollars.
10.3. The Customer must pay for Advertising
(a) by prepayment, if so required by Wolseley Media; and
(b) within 30 days after the date of the invoice if a commercial account has been established with Wolseley Media
10.4. The Customer must pay:
(a) for Advertising in accordance with the size of the Advertising material lodged by the Customer, or the Advertising space ordered by the Customer, whichever is greater; If Customer fails to provide the copy or material for space that is booked, Customer will still be charged unless a cancellation is approved by Wolseley Media.
(b) the full price for Advertising even if Wolseley Media has exercised its right to vary the format or placement of the Advertising and even if there is an error or omission in the Advertising (unless the error or omission was the fault of Wolseley Media).
11. Failure to Pay and other Breach
11.1. If a Customer breaches these terms and conditions or fails to pay for Advertising in accordance with clause 10 or if a Customer suffers an Insolvency Event as defined in clause 11.2, Wolseley Media may (in its discretion and without limitation);
(a) cancel any provision of credit to the Customer
(b) require cash pre-payment for further Advertising
(c) charge interest on all overdue amounts at the rate 2% above the Westpac Banking Corporation Overdraft Base Rate
(d) take proceedings against the Customer for any outstanding amounts
(e) recover from the Customer all costs relating to any action taken by Wolseley Media to recover amounts owing for Advertising, including without limitation any mercantile agency costs and legal costs on a full indemnity basis
(f) cease publication of any further Advertising on behalf of the Customer and terminate any agreement in relation to Advertising not yet published; and
(g) exercise any other rights at law.
11.2. A Customer suffers an ‘Insolvency Event’ if:
(a) the Customer is a natural person and the Customer commits an act of bankruptcy
(b) the Customer is a body corporate and the Customer:
(i) cannot pay its debts as and when they fall due;
(ii) enters an arrangement with creditors other than in the ordinary course of business;
(iii) passes a resolution for administration, wind up or liquidation (other than for the purposes of re-organisation or reconstruction);
(iv) has a receiver, manager, liquidator or administrator is appointed to any of its property or assets; or
(v) has had a petition presented for the winding up of the Customer.
11.3. A written statement of debt duly signed by an authorised employee of Wolseley Media shall be prima facie evidence and proof of the amount owed by the Customer to Wolseley Media.
12. Liability
12.1. The Customer acknowledges that it has not relied on any advice given or representation made by or on behalf of Wolseley Media in connection with the Advertising.
12.2. Wolseley Media excludes all implied conditions and warranties from these Terms, except any condition or warranty (such as conditions and warranties implied by the Trade Practices Act and equivalent State acts) which cannot by law be excluded (‘Non-excludable Condition’).
12.3. Wolseley Media limits its liability:
(a) for breach of any Non-Excludable Condition (to the extent that liability for such breach can by law be limited); and
(b) for any other error or omission in published Advertising caused by Wolseley Media, at Wolseley Media’ option, to re-supply of the Advertising affected by the breach, or payment of the cost of re-supply.
12.4. Subject to clauses 12.2 and 12.3, Wolseley Media excludes all other liability to the Customer for any costs, expenses, losses and damages suffered or incurred by the Customer in connection with these Terms and any Advertising published by Wolseley Media, whether that liability arises in contract, tort (including by Wolseley Media’s negligence) or under statute. Without limitation, Wolseley Media will in no circumstances be liable for any indirect or consequential losses, including loss of profits, loss of revenue and loss of business opportunity.
12.5. The Customer indemnifies Wolseley Media and its officers, employees, contractors and agents (the ‘Indemnified’) against any costs, expenses, losses, damages and liability suffered or incurred by the Indemnified arising from the Customer’s breach of these Terms and any negligent or unlawful act or omission of the Customer in connection with the Advertising.
13. Privacy
13.1. Wolseley Media collects a Customer's personal information to provide the Advertising to the Customer and for invoicing purposes. Wolseley Media may disclose this personal information to its related companies, to credit reporting agencies and other third parties as part of provision of the Advertising. Where a Customer has an overdue account, Wolseley Media may disclose personal information to debt collection agencies to recover the amount due.
13.2. More information about our privacy statement is accessible at www.wolseleymedia.com.au.
14. General
14.1. These Terms represent the entire agreement of the Customer and Wolseley Media in relation to Advertising and cannot be varied except in writing by an authorised officer of Wolseley Media. No purchase order or other document issued by the Customer will vary these terms.
14.2. Wolseley Media will not be liable for any delay or failure to publish Advertising caused by a factors outside Wolseley Media’ reasonable control (including but not limited to any Act of God, war, breakdown of plant, industrial dispute, electricity failure, governmental or legal restraint).
14.3. Wolseley Media may service any notice or court documents on a Customer by forwarding them by pre-paid post or facsimile to the last known address of the Customer.
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